Effective Date: 12 September 2026
Last Updated: 12 September 2026

Welcome to Salon Hairz Studio.

These Terms & Conditions (“Terms”) govern your use of https://www.salonhairzstudio.com/ (the “Website”) and your interactions with Salon Hairz Studio (“Salon Hairz Studio”, “we”, “us”, or “our”).

By using this Website, submitting an enquiry, requesting an appointment, booking a service, or receiving services from us, you agree to these Terms.

If you do not agree with these Terms, please do not use the Website.

1. About Our Services

Salon Hairz Studio provides beauty, hair, nail, grooming, bridal, facial, cosmetic, and related salon services.

Our services may include:

• Microblading

• Eyeliner

• Eyelashes

• Lip Blush

• Tattoo

• Men’s Hair Cut

• Women’s Hair Cut

• Keratin Treatment

• Hair Botox Treatment

• Oil Treatment

• Hair Colour

• Rebonding / Relaxing

• Hydra Facial

• Aroma

• Jovees

• Microneedle Serum Facial

• Pedicure

• Manicure

• Gel Nails

• Acrylic Nails

• Tip Blending

• Gel Colour Application

• Bridal Services

• Grooming Services

Services, prices, availability, treatment duration, and other details may change from time to time.

The information displayed on the Website is provided for general informational and promotional purposes.

2. Website Information

We make reasonable efforts to ensure that information on the Website is accurate and up to date.

However, we do not guarantee that:

• Every description is complete or error-free

• Prices are always current

• Every service shown is available at all times

• Images exactly represent the result you will receive

• Appointment availability shown online is always accurate

• The Website will always be available or uninterrupted

For the most accurate information regarding availability, pricing, treatment suitability, or service details, please contact the salon directly.

3. Appointments and Bookings

Appointments may be requested or scheduled through third-party booking systems, including Calendly, or through other communication channels provided by the salon.

Submitting a booking request does not necessarily guarantee an appointment unless the booking has been confirmed.

You are responsible for providing accurate contact and appointment information.

We may contact you regarding your appointment using the information you provide.

4. Appointment Changes and Cancellations

If you need to change or cancel an appointment, please contact the salon as early as reasonably possible.

The salon may establish cancellation, rescheduling, late-arrival, or no-show policies for particular services.

Where a separate cancellation or booking policy has been communicated to you at the time of booking, that policy may apply to your appointment.

If no separate policy has been provided, the salon may reasonably determine whether a late cancellation, repeated no-show, or significant delay affects future booking availability.

5. Late Arrivals

Arriving late may reduce the amount of time available for your scheduled service.

Where a late arrival would prevent the salon from providing the service properly or would materially affect other appointments, we may need to modify, reschedule, or cancel the appointment.

Any applicable cancellation or booking charges will depend on the policy communicated to you at the time of booking.

6. Service Results

Salon services involve individual factors that may affect the final result.

Results can vary depending on factors including:

• Hair condition

• Hair type

• Skin type

• Nail condition

• Previous treatments

• Aftercare

• Individual response

• Lifestyle

• Products used before or after treatment

Images displayed on our Website or social media may represent examples of our work and should not be interpreted as a guarantee of an identical result.

7. Cosmetic, Beauty and Skin Treatments

Some services, including microblading, eyeliner, lip blush, facials, microneedling-related treatments, eyelash services, and other cosmetic treatments, may involve contact with the skin or sensitive areas.

You should inform the salon before treatment of any relevant allergies, sensitivities, known reactions, skin conditions, medications, previous procedures, or other information that could reasonably affect treatment suitability.

We may decline or postpone a treatment where we reasonably believe that providing the service could be unsuitable or unsafe.

Where appropriate, a consultation, patch test, skin assessment, or other precaution may be required before treatment.

8. Tattoos, Microblading and Similar Services

Certain services may be subject to additional consent, age, health, identification, or other requirements under applicable law or the salon’s policies.

The salon may refuse or postpone a service where required consent has not been provided or where the salon reasonably considers the service unsuitable.

Customers should follow all aftercare instructions provided by the salon.

9. Medical and Health Disclaimer

Information on this Website is not medical advice and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Our beauty and salon services are not a substitute for professional medical care.

If you have a medical condition, allergy, skin condition, or other concern that may affect a treatment, consult an appropriately qualified healthcare professional before proceeding where appropriate.

10. Customer Responsibilities

Customers are responsible for:

• Providing accurate information

• Following appointment instructions

• Informing us of relevant allergies or sensitivities

• Following aftercare instructions

• Arriving on time

• Treating salon staff and other customers respectfully

• Following reasonable health, safety, and salon rules

Failure to follow instructions may affect the suitability or outcome of a service.

11. Prices and Payments

Prices may vary depending on the service, treatment requirements, hair length, product usage, complexity, time required, or other factors.

Unless otherwise stated, prices displayed online should be treated as indicative and may be subject to confirmation by the salon.

The final price for a service will be communicated or confirmed by the salon where necessary.

Payment methods accepted by the salon may vary.

12. Promotions and Offers

From time to time, we may offer discounts, packages, promotions, or special offers.

Promotions may have their own conditions, eligibility requirements, expiry dates, availability limitations, or service restrictions.

Unless expressly stated otherwise, promotions cannot be assumed to be combined with other offers.

We reserve the right to correct obvious errors and to withdraw or modify promotions where reasonably necessary.

13. Gift Cards, Deposits and Prepayments

Where the salon offers gift cards, deposits, advance payments, packages, or prepaid services, additional terms may apply.

Any applicable conditions will be communicated to the customer before or at the time of purchase.

14. Intellectual Property

Unless otherwise stated, the Website and its content, including:

• Text

• Logos

• Branding

• Graphics

• Photographs

• Videos

• Designs

• Layout

• Other original materials

are owned by or licensed to Salon Hairz Studio.

You may access and use the Website for personal, non-commercial purposes.

You may not reproduce, modify, distribute, sell, publish, or commercially exploit Website content without our prior written permission, except where permitted by applicable law.

15. Customer Content

If you voluntarily provide photographs, testimonials, reviews, feedback, or other content to us, you represent that you have the necessary rights to provide that content.

We will use customer content in accordance with any permission or consent provided and applicable privacy law.

We will not assume that permission to use private communications or personal information has been granted merely because you submitted them to us.

16. Third-Party Services and Links

The Website may use or link to third-party services, including booking, survey, analytics, advertising, social media, and other technology platforms.

These services may have their own terms and privacy policies.

Salon Hairz Studio is not responsible for the availability, security, content, or practices of third-party websites or services outside our reasonable control.

17. Website Availability and Security

We aim to keep the Website available and functioning properly.

However, we do not guarantee that the Website will always be:

• Available

• Error-free

• Secure

• Free from viruses or other harmful components

• Compatible with every device or browser

We may modify, suspend, or discontinue parts of the Website without prior notice where reasonably necessary.

18. Limitation of Liability

To the extent permitted by applicable law, Salon Hairz Studio will not be responsible for indirect, incidental, special, or consequential loss arising from your use of the Website or reliance on information provided through the Website.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

Nothing in these Terms is intended to remove any consumer rights or other legal protections that cannot lawfully be excluded.

19. Force Majeure

We will not be responsible for delays or failure to provide services caused by circumstances outside our reasonable control, including natural disasters, severe weather, power outages, telecommunications failures, government restrictions, emergencies, public health events, or other circumstances beyond our reasonable control.

Where reasonably possible, we will communicate with affected customers and attempt to reschedule appointments.

20. Prohibited Website Use

You must not use the Website to:

• Violate applicable law

• Attempt unauthorized access to our systems

• Introduce malicious software

• Interfere with Website functionality

• Scrape or copy Website content for unauthorized commercial purposes

• Impersonate another person

• Submit fraudulent or misleading information

• Abuse, threaten, or harass our staff or other users

21. Privacy

Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, store, and share personal information.

Our Privacy Policy forms part of these Terms.

22. Changes to These Terms

We may update these Terms from time to time.

Changes may be made to reflect:

• Changes to our services

• Changes to booking procedures

• Changes to technology

• Changes to applicable laws

• Changes to our business practices

The latest version will be published on this Website with the applicable “Last Updated” date.

Your continued use of the Website after changes are published constitutes acceptance of the updated Terms to the extent permitted by applicable law.

23. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Sri Lanka.

Any dispute relating to these Terms or the services provided by Salon Hairz Studio shall be subject to the jurisdiction of the competent courts of Sri Lanka, subject to any mandatory rights or remedies available under applicable law.

24. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

25. Contact Us

If you have questions about these Terms or our services, please contact:

Salon Hairz Studio
Sri Lanka
Address: 80 1, 2 Dehiwala Rd, Dehiwala-Mount Lavinia
Email: amila@salonhairzstudio.com

Telephone: (+94) 76 677 2353

End of Terms & Conditions