Effective Date: 12 September 2026
Last Updated: 12 September 2026

Salon Hairz Studio (“Salon Hairz Studio”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or interact with https://www.salonhairzstudio.com/ (the “Website”) or use our salon services.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.

By using our Website, submitting information through our forms, booking an appointment, or otherwise interacting with us online, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

The Website is operated by:

Business: Salon Hairz Studio
Country: Sri Lanka
Address: 80 1, 2 Dehiwala Rd, Dehiwala-Mount Lavinia
Email: amila@salonhairzstudio.com
Telephone: (+94) 76 677 2353

For privacy-related questions or requests, please contact us using the details above.

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

Information you provide directly

This may include:

• Name

• Telephone number

• Email address

• Appointment information

• Preferred appointment date and time

• Services you are interested in

• Information submitted through surveys or enquiry forms

• Messages or other information you voluntarily provide to us

If you contact us regarding a particular salon service, we may also receive information necessary to understand your service requirements.

Please do not submit sensitive medical, financial, identification, or other unnecessary personal information through our Website unless we specifically request it and explain why it is required.

Information collected automatically

When you visit our Website, certain information may be collected automatically, including:

• IP address

• Browser and device information

• Operating system

• Pages visited

• Approximate location derived from technical information

• Referring website or campaign

• Date and time of visits

• Website interactions and events

• Advertising and conversion information

• Cookies and similar technologies

The exact information collected depends on your device, browser settings, consent choices, and the third-party services used on our Website.

3. How We Use Your Information

We may use personal information for purposes including:

• Responding to enquiries

• Managing appointment requests and bookings

• Providing salon services

• Communicating with you about appointments

• Sending appointment-related information

• Understanding customer interests and service demand

• Improving our Website and services

• Measuring Website traffic and performance

• Understanding which marketing campaigns generate enquiries or bookings

• Improving advertising and audience targeting

• Conducting surveys and collecting customer feedback

• Maintaining Website security

• Preventing fraud, misuse, or abuse

• Complying with applicable legal obligations

• Establishing, exercising, or defending legal claims where necessary

We will seek to use personal information only for legitimate and appropriate purposes and in accordance with applicable law.

4. Booking Appointments

We may use Calendly or another third-party scheduling service to allow customers to request or schedule appointments.

When you use the booking functionality, information you submit may be processed by the booking provider in accordance with its own privacy policy and terms.

This may include information such as your name, email address, telephone number, appointment date and time, and information entered into appointment questions.

You should review Calendly’s applicable privacy information before submitting personal information through its booking system.

5. Surveys and Forms

We may use Tally to collect information through surveys, questionnaires, enquiry forms, feedback forms, or other Website forms.

Information submitted through a Tally form may be processed by Tally on our behalf or through its platform.

Depending on the form, information may include your name, contact details, service preferences, feedback, or other information you voluntarily submit.

Please avoid submitting unnecessary sensitive personal information through forms.

6. Google Analytics and Google Tag Manager

We may use Google Analytics to understand how visitors use our Website.

Google Analytics may collect information such as:

• Pages visited

• Traffic sources

• Device and browser information

• Approximate geographic information

• Website interactions

• Session information

• Events and conversion information

We may use Google Tag Manager (GTM) to manage Website tags and tracking technologies.

GTM itself is primarily a tag-management system, but tags configured through GTM may collect or transmit information to third-party services such as Google Analytics or advertising platforms.

Depending on your browser settings and our consent configuration, cookies or similar technologies may be used.

7. Meta Pixel and Conversions API

We may use Meta Pixel and Meta Conversions API (CAPI) to measure advertising performance, understand Website activity, and improve our advertising campaigns on Meta platforms.

These technologies may allow us to send information about certain Website events, such as:

• Page visits

• Service or booking-related interactions

• Form submissions

• Appointment-related events

• Other conversion events

Where technically appropriate, certain information may be sent directly from our server or systems to Meta through the Conversions API.

Meta may use information received through these technologies in accordance with its own policies.

Where required by applicable law, we will obtain appropriate consent before using non-essential advertising or tracking technologies.

8. Cookies and Similar Technologies

Our Website may use cookies, pixels, tags, scripts, and similar technologies.

These technologies may be used for:

Essential purposes
To operate and secure the Website.

Analytics purposes
To understand how visitors use the Website and improve its performance.

Advertising and measurement purposes
To measure advertising effectiveness and understand conversions.

You may be able to control cookies through your browser settings and, where implemented on our Website, through our cookie/consent controls.

Disabling certain cookies may affect some Website functionality.

9. Third-Party Service Providers

We may use third-party providers to operate, measure, market, and improve our Website and services.

These may include:

• Google Analytics

• Google Tag Manager

• Meta Pixel

• Meta Conversions API

• Tally

• Calendly

• Website hosting and technical service providers

• Other providers reasonably necessary to operate our business

These providers may process information on our behalf or independently in accordance with their own terms and privacy policies.

Where appropriate, we take reasonable steps to use service providers that provide appropriate safeguards for personal information.

10. Sharing of Personal Information

We do not sell your personal information as a standalone product.

We may share information with:

• Service providers that help operate our Website and business

• Booking and scheduling providers

• Analytics providers

• Advertising and marketing platforms

• Website hosting and technology providers

• Professional advisers where necessary

• Government authorities or law-enforcement bodies where legally required

• Other parties where disclosure is necessary to protect our legal rights, customers, business, or property

We may also disclose information where required by applicable law, court order, regulatory requirement, or lawful governmental request.

11. International Processing

Some third-party technology providers we use may process or store information outside Sri Lanka.

For example, analytics, advertising, booking, survey, hosting, and technology providers may operate infrastructure or use service providers in other countries.

Where personal information is transferred or processed internationally, we will seek to do so in accordance with applicable Sri Lankan data protection requirements and other applicable laws.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing services

• Managing appointments

• Maintaining business records

• Responding to enquiries

• Meeting legal or accounting obligations

• Resolving disputes

• Protecting our legal interests

• Maintaining appropriate business and security records

The retention period may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal and operational requirements.

13. Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no Internet transmission, website, database, or electronic storage system can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.

14. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including rights to:

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion or erasure where applicable

• Object to certain processing

• Withdraw consent where processing is based on consent

• Request information about how your personal information is processed

• Exercise other rights available under applicable data protection law

Requests should be submitted using the contact information provided in this Privacy Policy.

We may need to verify your identity before processing certain requests.

Your rights may be subject to legal exceptions, limitations, or requirements.

15. Marketing Communications

If we send promotional communications, we will provide an appropriate method for you to stop receiving such communications where required by applicable law.

You may also contact us to request that your contact information not be used for certain promotional communications.

Transactional or service-related communications, such as appointment confirmations or important booking information, may still be sent when necessary.

16. Children’s Privacy

Our Website is intended for general audiences.

We do not knowingly seek to collect unnecessary personal information from children.

Certain salon services may have age restrictions or may require parental or guardian consent depending on the service and applicable law.

Where a service requires parental or guardian consent, the salon may request appropriate confirmation before providing the service.

17. Third-Party Websites

Our Website may contain links to third-party websites, platforms, social media pages, booking services, or other websites.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

You should review the privacy policy of each third-party service before providing information to it.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• Our services

• Our Website

• Technology

• Third-party providers

• Applicable laws or regulations

• Our privacy practices

When we update this Privacy Policy, we will change the “Last Updated” date at the top of this page.

19. Contact Us

If you have questions about this Privacy Policy, how we process your personal information, or wish to exercise an applicable privacy right, please contact:

Salon Hairz Studio
Sri Lanka
Address: 80 1, 2 Dehiwala Rd, Dehiwala-Mount Lavinia
Email: amila@salonhairzstudio.com

Telephone: (+94) 76 677 2353

We will consider and respond to privacy requests in accordance with applicable law.

20. Applicable Law

This Privacy Policy is intended to operate in accordance with the laws applicable to Salon Hairz Studio and its processing of personal information, including applicable Sri Lankan data protection legislation.

Where applicable, this includes the Personal Data Protection Act, No. 9 of 2022, as amended by the Personal Data Protection (Amendment) Act, No. 22 of 2025.

End of Privacy Policy